Why AOL Email Not Working On iPhone & How to Fix It

Why AOL Email Not Working On iPhone & How to Fix It
  AOL      Sadie Smith      May 16, 2022 Estimated Read Time : 5:00 Min

If you are also an existing user of iPhone and AOL email? Then most probably you have either faced the mail problems in the past or maybe will face it in future. As we have received many queries from our readers that their AOL email account is not working on their iPhones.

Many of us are using AOL email services for a very long time. While many users have started using Gmail and other email services, still the AOL email has maintained a loyal customer base for its old users. Although, when the words “Long time” come, it directly indicates that the user is using the AOL mail account to send or receive important emails. Facing an issue while using the AOL mail account is never pleasant. Where the iPhones have gained so much popularity, the main problem for AOL email users is that their mail account is not working on their iPhones.

Reasons Behind AOL Email Not Working on iPhone

We strongly recommend you first have a look at the reasons why the AOL mail may fail to work on your iPhone before you directly jump on to the solutions. As sometimes, there can be a minor issue with your mobile due to why the email account fails to work. So, here are the reasons why the AOL Email is not working on iPhone.

  1. Weak Internet Connection: When the internet speed is slow, then automatically the AOL Email will not be able to work properly.
  2. AOL email app is Outdated: AOL mail app is updated from time to time to provide the best user experience. Although, when the users are not often updating the downloaded applications and the iOS to the latest version, then their iPhone will not be able to meet the minimum requirements of using an application or software which will cause the application to work slowly.
  3. Entering Wrong Login Details: Sometimes, when you are trying to use open the application in a hurry, then there are chances that the users may enter the wrong password in the insert box. So, we suggest entering the password very carefully and double-checking it before proceeding further.
  4. Internet Backend Issues: Sometimes, there can be an issue with your internet connection due to technical glitches. So, if the server will be down from the backend side, then you will not be able to do anything. You have to wait till the issue gets resolved automatically. The same scenario can also be vice-versed at the side of an email application.
  5. Using an outdated version of iOS: When the iOS version in your iPhone has not been updated for a long time. Then it can automatically slow down the operation speed and the way it performs.

How to Solve AOL Email not Working on iPhone

So, once you are cleared with all the possible reasons why the iPhone users may fail to use the AOL email. Then let’s have a look at the methods and process to get the error resolved.

1. Force stop and launch the application again: Sometimes, when you are running multiple background applications in the background, then it can slow down your phone and the internet speed as well. So, close all the running applications and launch the AOL email application again.

  • First, double press the Home button.
  • Now, you will see all the background running applications.
  • Then swipe up on the images of the applications from that list.
  • At last, run the application again and try to perform the same task again through which initially you faced the error.

2. Re-check your login credentials: When you have entered the wrong login details while logging into the email account, then you will not be able to use your AOL email on your iPhone. So, before you submit the AOL mail login credentials, kindly re-check the login credentials and make sure that you have properly ensured the working of caps and Num key.

3. Reinstall the AOL email application: If you are still not able to use the AOL email on your iPhone, then try to consider the old method of deleting and reinstalling the application again. When you are using an application excessively, then your phone automatically stores the data that can’t be erased anywhere else. By uninstalling the application, you can permanently delete the additional stored data and cache for the application.

So, to do so, go to the App Library and tap and choose the AOL Email application and select the “Remove App” option. This will delete the application from your mobile phone. Now, install the application again from the app store and use your login credentials to log back into your account.

4. Reset Multiple Email Accounts: Sometimes, when you are using multiple email accounts, then the AOL email fails to work. So, resetting the multiple email accounts can easily fix the issues that you’re having with the AOL mail application. It might be difficult to reset the multiple email accounts one by one. So, to reset all the accounts at the same time, then go to the Settings and scroll down until you see AOL. Then tap on the AOL and select the “Reset All Accounts” option. Once you tap on the option, it will then reset all your AOL email accounts within the application and after that, you have to sign in again to each account.

5. Updating AOL Email Application: Sometimes, the old method of updating the application to the latest available version works in today’s time as well. So, the process of updating the AOL email application in your iPhone to the latest version is as follows.

  • First of all, go to the iOS App Store on your iPhone mobile.
  • Then type “AOL Mail” in the insert box and search for the application page.
  • Once you open the application page, then click on the “Update” option. In case, if you don’t find the option, it means that your AOL mail application is already updated to the latest version.
  • Click on the “update” option and then the updating process will start automatically.

Once the application is updated, then launch the AOL mail again and try to send a sample mail. At this stage, after following all the above-mentioned steps, the AOL Email not working on iPhone will be resolved.

Read Also: How to Fix Comcast Email Is Not Working on iPhone

Wrap Up

We have mentioned all the possible steps that you can follow to solve the AOL Email not working on iPhone. If you have any specific queries, then feel free to reach out to us through the help section. Our experienced professionals will be happy to solve our query.

Frequently Asked Questions (FAQ's)

Some of the basic troubleshooting solutions to solve the problem are as follows.

  • Close all the running applications and Restart your mobile.
  • Try to run the mail through a different web browser.
  • Cross-check your login credentials before submitting.
  • Delete the browser’s history and cache with a time range to “All Time”.
  • Turn off ad-blockers and antivirus software.

First, go to the settings of your phone, then tap General Settings > Reset > Network Reset. This step will reset the mobile network settings. After that, reconnect your iPhone to the network and run the AOL email again and check if the error is resolved or not.

Yes, the method of turning on and off the airplane mode on the mobile will help you to solve the AOL Mail problem. Although, if the problem is related to the mobile network, then definitely it will be resolved. Whereas, if there will be an error related to something else, then this solution will not work for you.

You can contact the AOL Customer care team by calling at 1-800-827-6364. Their experienced customer care team will be available 24 X 7 to solve your queries and to provide the best possible solution.

Some of the basic troubleshooting solutions to solve the problem are as follows.

  • Close all the running applications and Restart your mobile.
  • Try to run the mail through a different web browser.
  • Cross-check your login credentials before submitting.
  • Delete the browser’s history and cache with a time range to “All Time”.
  • Turn off ad-blockers and antivirus software.

First, go to the settings of your phone, then tap General Settings > Reset > Network Reset. This step will reset the mobile network settings. After that, reconnect your iPhone to the network and run the AOL email again and check if the error is resolved or not.

Yes, the method of turning on and off the airplane mode on the mobile will help you to solve the AOL Mail problem. Although, if the problem is related to the mobile network, then definitely it will be resolved. Whereas, if there will be an error related to something else, then this solution will not work for you.

You can contact the AOL Customer care team by calling at 1-800-827-6364. Their experienced customer care team will be available 24 X 7 to solve your queries and to provide the best possible solution.


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Sadie Smith of this blog is a specialist in what he does. He has years of experience in SEO and SMO content writing and has been a part of emailnotresponding for quite some time. His services and abilities are prevalent among our clients all around the world. You can even find his content in the United States’ top directory categories.


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