Seven causes in Comcast email are not working in iPhone. These factors are mentioned below. Let’s discuss these reasons below one by one. If you can’t fix this issue, you must call the Comcast email helpline number to resolve this error immediately.
Comcast Server Is Down
Believe it or not, sometimes built even big companies like Comcast can have outages. For example, there is a thread on their forums where users reported that Comcast email was not working on iPhone and other systems.
Finally, the Comcast email helpdesk is examined that the service was not present.
How Do You Know If the Comcast Server is Down?
Service provided by big companies is usually distributed, meaning that it may not impact the rest of the bundle if one service is down. However, if the mail server is weak but TV, internet and phone are working well.
The simplest method to inform if the Mail server is down is to log in after using the Website application.
- Move to xfinity.com
- Log in
- Press on the Mail icon
If you can open your emails through the browser app, then the server is working. However, if you look at 500 errors on the screen, then the server is down.
In this case, there is nothing you can do except calling Comcast and notify them about the issue. But the chances are that they already know about that issue, and their technical experts are removing it.
You can keep on checking if the mail server is back periodically. This process may take hours, rarely days.
Also Read – Comcast emails disappearing or missing
iPhone Connectivity Problems
Have you ever noticed that you don’t get emails during the day, but when you get home, it suddenly starts working? You may never let the Mail app access the device network.
To ensure the configuration, move to the Settings app on the iPhone, press on Cellular, and slide to Mail and check if it is enabled (the slider is green).
Invalid Mail App Setting on iPhone
However, the most typical issue is incorrect settings in the Mail app on the iPhone. If you get an error message, such as “imap.comcast.net does not support authentication”, check the Mail settings. To check the configuration, open the Settings app on iPhone, tap on Passwords and Accounts, and find and tap on the Comcast account.
Incorrect Fetch settings on iPhone
If your settings are correct but still have problems receiving or sending emails, the cause could be incorrect settings for delivering emails. Access settings app, press on Passwords & Accounts and tap on fetching new data line.
Over dated Mail App
A good idea can be having the latest updates on the iPhone.
Timely, examine if Apple is running with the latest version of the Comcast email app. If yes, the good idea is to update the app.
Third-Party Security Unchecked in Xfinity Portal
And the final tip is to check the settings in the Xfinity portal. For example, there is a setting in the Xfinity portal which can allow or not allow third-party email applications, like Outlook or Apple Mail, to access Comcast email.
Xfinity Connect App was Discontinued
Suppose you try to access an email from the Comcast application; it will move to the web page instead of the application. So, your only option is to use 3rd party apps with iPhone, such as Mail or Outlook. If you face any trouble, you must dial Comcast email helpline to fix it instantly.
Frequently Asked Questions (FAQ's)
Sometimes, the error can take place when VPN is enabled on your iPhone as some sites do not allow the VPN connection. Comcast also falls on the same list. If you have a VPN, make sure that it is disabled to connect to the Xfinity email. Turn it off and check if the error is fixed or not.
After trying everything if the Comcast email is still not working with your iPhone, then delete the Comcast account from the Password and account section and set up the account again. The below-given steps can help:
- First of all, open the Settings app on your iPhone.
- Next, locate or scroll to the “Password & Accounts” line in Settings.
- Now click on Add Account located underneath Accounts.
- When the new window appears, click on Other.
- Next, click on Add Mail Account option, which is located below MAIL.
- Here, you will have to enter your name, Comcast email and password.
- Once entered, click Next.
- On getting the “Invalid Email Address” error, verify your email and re-enter.
- Thereafter, tap Save on the next screen.
- In the end. find the Mail app on your iPhone and launch it. The mailing app will download all emails from the Comcast server and you are ready to use it.
If you have tried all the procedures to eliminate the error, but it continues to trouble you, try to force restart your iPhone to check if the error is resolved or not. It will clear out all the garbage your iPhone has collected after the last restart. The garbage in your iPhone can result in an error in your Comcast email. Cleaning it will help you in the error resolution.